@article{oai:senshu-u.repo.nii.ac.jp:00006869,
 author = {出牛, 正芳},
 journal = {専修経営研究年報},
 month = {Mar},
 pages = {49--73},
 title = {サービスに関する一試論},
 volume = {32},
 year = {2008}
}