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Proposal of Issue Patterns for Business Process Design
https://doi.org/10.34360/00007632
https://doi.org/10.34360/00007632a934e6ac-ebfc-4d72-99d9-1c6afa97b238
名前 / ファイル | ライセンス | アクション |
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3093_0022_06.pdf (942.9 kB)
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Item type | 紀要論文 / Departmental Bulletin Paper(1) | |||||
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公開日 | 2015-04-28 | |||||
タイトル | ||||||
タイトル | Proposal of Issue Patterns for Business Process Design | |||||
言語 | ||||||
言語 | eng | |||||
キーワード | ||||||
主題 | Takashi, Kobayashi, business process, issue patterns, Balanced Score Card, Language/action perspective, process phase, process type. | |||||
資源タイプ | ||||||
資源タイプ | departmental bulletin paper | |||||
ID登録 | ||||||
ID登録 | 10.34360/00007632 | |||||
ID登録タイプ | JaLC | |||||
作成者 |
Kobayashi, Takashi
× Kobayashi, Takashi |
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内容記述 | ||||||
内容記述 | To design business process, the pattern approach is a powerful tool. We generally design the business process in three steps - breaking down the enterprise goal into the process level, improving the process, and planning the information system. Generally, the design outcomes in the business process improvement are categorized in three themes - problems, issues, and solutions. Of these themes, the issues are not affected by the variation of each process, and the most suitable for the pattern approach. In this paper, we propose the issue patterns, which are based on process phases and process types. We also evaluate this design method with the case study of the credit card issue process and show the effectiveness. | |||||
公開者 | ||||||
出版者 | The Institute of Information Science Senshu University | |||||
ISSN | ||||||
収録物識別子 | 1349-1938 | |||||
書誌情報 |
en : Information Science and Applied Mathematics 巻 22, p. 13-27, 発行日 2014 |
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出版タイプ | ||||||
出版タイプ | NA |